Telene - Innovative chemistry for designers

Privacy Policy

Zeon CHEMICALS L.P. ("ZEON” or "we”) know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Web site privacy policy. By visiting Telene.com, you are accepting the practices described in this Telene.com Privacy Statement. Telene.com contains links to other sites. We are not responsible for the privacy practices or the content of such third party Web sites.

What Personal Information About Customers Does ZEON Gather?

The information we learn from customers helps us personalize and continually improve your experience at Telene.com. Here are the types of information we gather:

Information You Give Us

We receive and store information you enter on Telene.com or give us. You can choose not to provide certain information, but then you might not be able to take advantage of many of the specialized features of Telene.com. ZEON uses the information that you provide to tailor and enhance your experience with Telene.com by showing you content that we think you might be interested in and displaying the content according to your preferences. ZEON’s registration form requires users to give us contact information (like their name and email address). ZEON uses customer contact information from the registration form to send the user information about ZEON and promotional material from some of ZEON’s partners. The customer's contact information is also used to contact the customer. Users may opt-out of receiving future mailings from ZEON’s partners (see the choice/opt-out section below).

Automatic Information

ZEON receives and stores certain types of information whenever you interact with Telene.com. For example, like many Web sites, Telene.com uses "cookies,” and obtains certain types of information when your Web browser accesses Telene.com. ZEON uses cookies to deliver content specific to your interests. ZEON uses your Internet address to help diagnose problems with our server and to administer Telene.com. Your Internet address is also used to help identify you and to gather broad demographic information. The demographic and profile data is shared with advertisers on an aggregate basis only and no information specific to you alone will ever be shared with anyone else. Financial information that is collected is used to check the user’s qualifications and bill the user for products and services.

E-mail Communications

To make e-mail more useful and interesting, ZEON often receives a confirmation when you open e-mail from ZEON if your computer supports such capabilities. ZEON also compares its customer list to lists received from other companies in an effort to avoid sending unnecessary messages to ZEON’s customers.

Information from Other Sources

For reasons such as improving personalization of ZEON’s service (for example, providing better products or special offers that ZEON thinks will interest you), ZEON might receive information about you from other sources and add it to your account information. ZEON also sometimes receives updated delivery and address information from its shippers or other sources so that ZEON can correct its records and deliver your next purchase or communication more easily.

What about Cookies?

Cookies are alphanumeric identifiers that ZEON transfers to your computer’s hard drive through your Web browser to enable ZEON’s systems to recognize your browser and to provide personalized service.

The "help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Cookies, however, allow you to take full advantage of some of Telene.com’s coolest features, so ZEON recommends that you leave them turned on.

How Secure is Information About Me?

ZEON works to protect the security of your information during transmission by using Secure Sockets Layer ("SSL”) software, which encrypts information you input.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What about Terms and Conditions, Notices and Revisions?

If you choose to visit Telene.com, your visit and any dispute over privacy is subject to the Terms and Conditions and this Privacy Statement, including limitations on damages, limitations on warranties and application of the law of the State of Kentucky. If you have any concern about privacy at Telene.com, please contact ZEON and ZEON will try to resolve any questions you may have. ZEON’s business changes constantly. This Privacy Statement and the Terms and Conditions will change also. Use of information that ZEON gathers now is subject to the Privacy Statement in effect at the time of use. ZEON may e-mail periodic reminders of its notices and conditions, unless you have instructed ZEON not to, but you should check Telene.com frequently to see recent changes.

Can I Choose to Opt-Out?

ZEON provides users the opportunity to opt-out of receiving communications from ZEON’s partners at the point where ZEON requests information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can also contact ZEON by accessing the "Contact ZEON” option from the "About ZEON” menu from any page within the website.

How do I Contact ZEON?

If you have any questions about this Privacy Statement, the operation of Telene.com or your dealings with ZEON, you may contact:

Zeon CHEMICALS L.P.
4111 Bells Lane
Louisville, KY 40211
USA
Tel: +1 502-435-3347
Fax:  +1 502-775-2055
E-mail address: info@telene.com
www.zeonchemicals.com